Cancellation policy
Cancellation Policy
Last updated: May 2026
At Lynoryx, we understand that circumstances may change after placing an order.
This Cancellation Policy outlines the conditions regarding order cancellations and pre-order reservations.
Order Cancellations
Orders may be cancelled within 24 hours of purchase, provided the order has not yet been processed or shipped.
To request a cancellation, please contact us immediately at:
Please include:
- your order number
- full name
- reason for cancellation
Pre-Orders
Pre-orders may be cancelled before shipment confirmation has been issued.
Once a pre-order has entered fulfillment or shipping preparation, cancellation may no longer be possible.
Shipped Orders
Once an order has been shipped, it can no longer be cancelled.
Customers may instead refer to our Returns & Refunds Policy for return eligibility.
Refund Processing
Approved cancellations will be refunded to the original payment method.
Please allow several business days for payment providers and banks to process the refund.
Fraud Prevention
Lynoryx reserves the right to refuse cancellation requests in cases involving suspected fraud, abuse or unauthorized transactions.
Contact
For cancellation-related questions, please contact:
Lynoryx AS
Norway